Voice trial
Consumer feedback capabilities
Impact’s voice capability allows clients to capture the consumer response in their own words. By analysing peoples voice response we can provide much deeper insight around their unfiltered preferences and sentiment.
Insightful
Go beyond words and ratings and hear the real emotional in people’s voices. captures nuances in tone and build rich sentiment insights
Genuine
More natural and intuitive interaction, mirroring real-life conversations. Higher engagement levels and reduced time and effort for the customer.
accurate
Improve the collection and interpretation of data-capture. Reduce data-capture inaccuracies, reduce work-load of survey collector. Automatically Prioritise and group key words
Footfall Analytics
Using bluetooth and mobile signals we can provide:
Total visitor footfall
Number of detected devices in an area, serving as a proxy for human presence. Broken down into visitors vs passers-by, hourly footfall and/or footfall by area.
Traffic flow and heatmapping
Pathways people take based on signal movement between multiple sensors. Our heat-mapping is provided as a stand alone report.
Average dwell times
How long devices stay within the coverage area of specific sensors.